Terms and Conditions

– We accept all payment cards with a Visa or Mastercard symbol.

Shipping costs
– We charge a flat rate of €5 on worldwide delivery. Shop for over €200 and get shipping for free!

Estimated delivery time
– Europe: 3-6 working days 
– Ireland and United Kingdom: 7-8 working days
– Rest of the world: 4-5 working days

– Fat, bald, pink tigers aren’t for everyone. We get it! We offer exchanges and full refunds on all returns within 30 days of delivery, excluding any shipping costs. 
– Please keep in mind that any returned item must be delivered in the original packaging, in original condition and with tags still attached. 

– Return shipping is on the buyer. Ensure secure postage, as you are responsible for the package until it safely returns to us.
– In the event the customer receives a faulty or incorrect item, we will cover any shipping fees. 

– Once the item is in our custody again we will pay you back, the same way you paid us.

Late Returns
– If the item is returned after the return period we will have a discussion and decide with you what is fair to do. We are usually kind.

– Please reach out to orders@snask.com to request a return or exchange, or for any other related concerns. You can also ask for relationship advice. 
– For other questions, please turn to support@snask.com

Read below, for full terms and conditions. 

 1. Introduction

1.1 Welcome to Snask.com, a website providing products and services through our company Snask AB (hereinafter referred to as “Snask”, “we” “our”, or “us”).

1.2 These Terms of Use govern your use of Snask.com (the “Website”) and all related services provided by Snask now and in the future (the “Services”).

1.3 These Terms of Use, together with our separate document on the gathering, use and protection of your personal information (the “Privacy Policy”) and any other terms specifically referred to in any of those documents, constitute a legally binding agreement (the “Agreement”) between you and Snask in relation to your use of the Website and Services (together, the “Platform”). The extent of these Terms of Use is strictly linked to our Website and Services in terms of the products offered for sale to our customers.

Snask reserves the right to at any time revise and modify our Terms of Use at our discretion. We advise our Customers and Users to always read through our Terms of Use prior to purchase.

2. The Services

2.1 As a User of Snask’s services, you will be provided with the opportunity to purchase a range of products including clothing, music as well as other services through our Website. Certain Snask services are provided to you free-of-charge. Other Snask services require payment before you can access them. 

2.2 As a Customer or User of our Services you represent and warrant that you are going to read our Terms of Use, our Privacy Policy, Cookie Policy very carefully. If you, as a visitor to our Services, do not agree to any of the provisions set out in those documents, you should not use the Platform. By accessing or using the Platform, purchasing products, registering an account, or by viewing, accessing, streaming, uploading or downloading any information or content from or to the Platform, you represent and warrant that you have read and understood the Terms of Use, Privacy Policy and Cookies, will abide by them, and that you are at least 13 years of age. By continuing to use our Services you represent and warrant that you have accepted our Terms of Use.

You may reach our customer services representatives at:

3. The Snask platform

3.1 The Services provided by Snask focus mainly on the products sold through our Platform as well as any other services we choose to provide to our customers. The Platform is meant as a space where Snask can provide goods and services for sale to our customers. The Platform may also enable registered users to interact with one another and to contribute to discussions. 

3.2 Upon using our Website or registering for our Services, you understand that your access and use of said Services is subject to your strict compliance with these Terms of Use and any applicable guidelines that we may choose to enforce, including, without limitation, the following:

  • Users are not permitted to copy, rip or capture, attempt to copy, republish, make available or otherwise communicate to the public any Content from the Platform or any part of the Platform.
  • Users are not allowed to copy purchased products and in any way act so as to infringe upon the intellectual property rights held by Snask.
  • Users are not permitted to use the Platform to upload, post, store, transmit, display, copy, distribute, promote, or otherwise make available and communicate to the public:
    • any Content that is deemed to be offensive, abusive, libelous, defamatory, obscene, racist, sexually explicit, ethnically or culturally offensive, indecent, that promotes violence, terrorism, or illegal acts, incites hatred on grounds of race, gender, religion or sexual   orientation, or is otherwise objectionable, whereas such a decision will be made at Snask’s reasonable discretion;
    • any information, Content or other material that violates, plagiarizes, misappropriates or infringes the rights of Snask or third parties including, without limitation, copyright, trademark rights, rights of privacy or publicity, confidential information or any other right;
  • any Content that violates, breaches or is contrary to any applicable law, rule, regulation, court order or is otherwise is illegal or unlawful in Snask’s reasonable opinion; or
  • any material of any kind that contains or may contain any virus, spyware, adware, malware, or other harmful or malicious component, which will or might overburden, impair or disrupt the Platform or its’ servers or networks.
  • Users are not permitted to collect or attempt to collect personal data, or any other kind of information about other users. For more information on the protection of your personal integrity we ask that you read our Privacy Policy.

3.3 You, as a Customer and User agree to comply with the above conditions, and acknowledge and agree that Snask has the right, at its sole discretion, to terminate your account or take such other action as Snask may see fit if you breach any of the above conditions or any of the other terms of these Terms of Use. This may include, but is not limited to, taking court action and/or reporting offending users to the relevant authorities.

3.4 All orders made by Customers presuppose acceptance of prices and product description. Product orders are subject to availability and, in this sense, if the product ordered is not in stock or available, Snask reserves the right to inform the Customer about the shortages and the Customer will be given the possibility to change the order or cancel it and request the refund of all costs paid.

3.5 To place an order, the Customer will use the Platform. Once the purchase has been completed, the Customer will receive an e-mail notice acknowledging receipt of the order (Order Confirmation).

3.6 Snask reserves the right to cancel any order at our discretion.

3.7 All prices stated on the Platform are in Euro and include VAT.

3.8 Prices for orders placed through the Platform exclude shipping costs. Shipping costs will be added to the total cost of the order, depending on item and delivery location. Prices are calculated and disclosed prior to confirmation of purchase. 

3.9 The Customer understands that the cost for any returns in terms of shipping and handling, shall be held by the Customer.

4. Warranties & Liability

4.1 The User and Customer hereby represents and warrants to Snask as follows:

  • Your Content, including any comments that you may post on the Website, is not and will not be unlawful, offensive, abusive, libelous, defamatory, obscene, racist, sexually explicit, ethnically or culturally offensive, indecent, will not promote violence, terrorism, or illegal acts, or incite hatred on grounds of race, gender, religion or sexual orientation.
  • Your Content does not and will not create any liability on the part of Snask, its subsidiaries, affiliates, successors, and assigns, and their respective employees, agents, directors, officers and/or shareholders.
  • Snask will not be held liable for any damage caused by the products purchased through the Website.

4.3 You, as a User, are solely responsible for all of your actions on the Website and Platform and to the extent permissible by law, Snask excludes all liability with respect to all activities of its users with respect thereto.

4.4 If you, in your capacity as User, discover any Content on the Platform that you believe infringes your (or anybody else’s) copyright or trademark or if you discover Content that infringes or in any way violates any of your other rights, which you believe is defamatory, pornographic, obscene, racist or otherwise liable to cause widespread offence, or which constitutes impersonation, harassment, spam or otherwise violates these Terms of Use, any applicable guidelines that we may choose to enforce or applicable law, please report this to us at customerservice@snask.com 

5. Third Party Websites and Services

5.1 The Platform that you gain access to through Snask, may provide you with access to third party websites, databases, networks, servers, information, software, programs, systems, directories, applications, products or services (hereinafter “External Services”).

5.2 Snask does not have or maintain any control over nor does it take any responsibility for the External Services and is not and cannot be responsible for their content, operation or use. By linking or otherwise providing access to any External Services, Snask does not give any representation, warranty or endorsement, express or implied, with respect to the legality, accuracy, quality or authenticity of content, information or services provided by such External Services.

6. Content and Responsibility

6.1 Snask reserves the right to block, remove or delete any Content at any time, and to limit or restrict access to any Content, for any reason and without liability, including without limitation, if we have reason to believe that such Content does or might infringe the rights of any third party, has been uploaded or posted in breach of these Terms of Use or applicable law, or is otherwise unacceptable to Snask. Any such decision in terms of the nature of the uploaded Content and whether or not it shall be removed will be made at the discretion of Snask.

7. Limitation of Liability

7.1 In no event shall Snask’s aggregate liability to you under this agreement exceed the greater of 100 euro or the amounts (if any) paid by you to Snask during the previous twelve (12) months for the products or services giving rise to the claim.

7.2 Snask and its subsidiaries, affiliates, successors, and assigns, and their respective employees, agents, directors, officers and shareholders, shall have no liability for:

  • any loss or damage arising from:
  • your inability to access or use the platform or any part or parts thereof, or to access any content or any external services via the platform;
  • any changes that Snask may make to the platform or any part thereof, or any temporary or permanent suspension or cessation of access to the platform or any content in or from any or all territories;
  • any action taken against you by third party rights holders with respect to any alleged infringement of such third party’s rights relating to your actions or use of the platform, or any action taken as part of an investigation by Snask or any relevant law enforcement authority regarding your use of the platform;
  • any errors or omissions in the platform’s technical operation, or from any inaccuracy or defect in any content or any information relating to content or products provided for sale through the platform;
  • your failure to provide Snask with accurate or complete information, or your failure to keep your username or password (if applicable) suitably confidential;
  • any loss or damage to any computer hardware or software, any loss of data (including your content), or any loss or damage from any security breach; and/or
  • any loss of profits, or any loss you suffer which is not a foreseeable consequence of Snask breaching these Terms of Use. A loss is foreseeable where it could be contemplated by you and Snask at the time you agree to these Terms of Use, and as such do not include any indirect losses, such as loss of opportunity.

8. Indemnification

You hereby agree to indemnify, defend and hold harmless Snask, its successors, assigns, affiliates, agents, directors, officers, employees, partners and shareholders from and against any and all claims, obligations, damages, losses, expenses, and costs, including reasonable attorneys’ fees, resulting from:

  • any violation by you of these Terms of Use or any applicable guidelines; or
  • any third-party claim of infringement of copyright or other intellectual property rights or invasion of privacy arising from your use of the Platform.

9. Data Protection, Privacy and Cookies

All personal data that you as a User provide to us in connection with your use of the Platform is collected, stored, used and disclosed by Snask in accordance with our Privacy Policy and our Cookie Policy as well as in accordance with the obligations held by Snask through the General Data Protection Regulation (GDPR).

10. Changes

10.1 Snask reserves the right at any time and for any reason to suspend, discontinue, terminate or cease providing access to the Platform or any part thereof or any other tool provided through Snask’s Services, temporarily or permanently, and whether in its entirety or with respect to individual territories only. In the case of any temporary or permanent suspension, discontinuation, termination or cessation of access, Snask shall use its reasonable endeavors to notify Customers and registered users of such decision in advance. Any such decision will be made at Snask’s discretion.

10.2 You hereby agree that Snask and its subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers, partners and shareholders shall not be liable to you or to any third party for any changes or modifications to the Website and/or any Services (Platform) that Snask may wish to make from time to time, or for any decision to suspend, discontinue or terminate the Website, the Services or any part or parts thereof, or your possibility to use or access the same from or within any territory or territories.

11. Termination

11.1 Your relationship to Snask and our Terms of Use shall be maintained as long as you continue to use our Platform. Upon completed purchase, or if you otherwise so choose, you may contact Snask to ask to no longer be bound by our Terms of Use. Upon such a request for termination your use of the Platform must cease immediately. 

11.2 Once your account has been terminated in terms of your role as a Customer, any and all Content residing in your account, or pertaining to activity from your account will be irretrievably deleted by Snask, except to the extent that we are obliged or permitted to retain such content, data or information for a certain period of time in accordance with applicable laws and regulations and/or to protect our legitimate business interests. 

11.3 You are advised to save or back up any material that you have uploaded to your account before terminating your account, as Snask assumes no liability for any material that is irretrievably deleted following any termination of your account.

11.4 If you wish to delete your account, you will need to do so from the Account page within your Settings on the Website.

12. Assignment to Third Parties

Snask may assign its rights and (where permissible by law) its obligations under this Agreement, in whole or in part, to any third party at any time without prior notice, including without limitation, to any person or entity acquiring all or substantially all of the assets or business of Snask. This may include, but is not limited to, the fulfilment of the sale of products through our Platform. You may not assign this Agreement or the rights and duties hereunder, in whole or in part, to any third party without the prior written consent of Snask. Any such requests of assignment of rights will be handled at the sole discretion of Snask.

13. Severability

Should one or more provisions of these Terms of Use be found to be unlawful, void or unenforceable, such provision(s) shall be deemed severable and will not affect the validity and/or enforceability of the remaining provisions of the Terms of Use, which will remain in full force and effect. 

14. Entire Agreement

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Snask with respect to your use of the Platform, and supersede any prior agreement between you and Snask. Any modifications to this Agreement must be made in writing.

15. Applicable Law and Jurisdiction

15.1 Any potential dispute shall be settled in accordance with Swedish Law and at the District 

Court of Stockholm.

15.2 The services hereunder are offered by Snask AB, a company incorporated under the laws of Sweden and with its main place of business at Stockholm, Sweden. You may contact us by sending correspondence by emailing us at customerservice@snask.com

16. Disclosures

Snask is a platform and service provided through the company Snask AB, a company incorporated under the laws of Sweden and with its main place of business at Skånegatan 61, 116 37 Stockholm, Sweden. You may contact us by emailing us at customerservice@snask.com